Emergency Contacts


Connect is a telephone helpline open 6-10.30pm every night of the year for people living in Leeds. The service provides emotional support and information for people in distress.

Connect Helpline: 0808 800 1212  

Dial House

Dial House is a place of sanctuary open 6pm–2am Friday, Saturday, Sunday, Monday and Wednesday evenings. Visitors can access Dial House when they are in crisis. Visitors can relax in a homely environment and can also have an hour of one-to-one support from the in-house team of Crisis Support Workers.

Dial House: 0113 260 9328

Dial House @ Touchstone

Crisis Service for people from Black and Minority Ethnic (BME) groups. Open 6pm-11pm Tuesday and Thursday. A safe and confidential service staffed by people from BME groups. A place of sanctuary and support.
Tel: 0113 249 4675 or Text: 07763 581 853


MindWell is the single ‘go to’ place for mental health information in Leeds. MindWell can help you access up-to-date information about help and support available in the city and a range of self-help resources and tool


National Mind’s How Can We help You has information on:

  • Diagnosis
  • Treatments
  • Rights & Legislation
  • Mental Health Statistics
  • Support & Social Care
  • Communities & Social Groups
  • Society & the Environment
  • Money & Mental Health

Leeds Domestic Violence Service

Domestic violence and abuse is a serious problem. It includes physical, emotional, sexual and financial abuse.

Physical signs such as injuries may be easier to recognise than the emotional forms of abuse.

24 hour helpline 0113 2460401.  in case of immediate danger call 999

click here for more information 

If you are in crisis and need to speak to someone urgently you could call one of the following numbers:

Leeds Social Care Emergency Duty Team

Tel: 0113 240 9536. 

For social care emergencies out of office hours please contact the Social Care Emergency duty team on the number above. More information can be found here.


Samaritans: 08457 90 90 90

The Samaritans offer support, at any time of the day, to anyone in the UK and Ireland who is in distress – including those who may feel suicidal.

NHS Direct

Tel: 111

NHS Direct offers health advice and reassurance 365 days of the year.

24hr Domestic Violence Helpline

24hr Domestic Violence Helpline: 0808 2000 247

The Freephone 24-hour National Domestic Violence Helpline, run in partnership with Women’s Aid, is open 24 hours a day, every single day.