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Our Website Accessibility Statement 

This statement applies to content published on the domain. It does not apply to content on any other subdomains.

This website is run by the Leeds Mind. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

Parts of this website are not fully accessible.

For example:

  • some pages and document attachments are not written in plain English
  • some images do not have alt text
  • some documents and pages have poor colour contrast
  • some heading elements are not consistent
  • some pages navigation are not consistent
  • some images do not have image descriptions
  • some buttons are not correctly identified
  • some buttons do not have hover or focus states
  • some links do not accurately describe their purpose
  • some error messages are not clearly associated with form controls
  • some videos do not have alternative formats
  • many documents are in PDF format and are not accessible

Feedback and contact information

Tell us if you need information in a different format.

In your message, please include:

  • the web address (URL) of the content
  • your email address and name
  • the format you need – for example, plain text, BSL, large print or audio file

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, please contact us.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  1. Multiple images throughout the website have no Alt or Aria Label that accurately depicts the content of imagery. Landing pages such as Services and Fundraising showcase multiple failures. This fails WCAG 2.1 success criterion 1.1.1 Non-text Content.
  2. There are usage of videos on the site where the videos are not used as an alternative to the text on the page, such as the homepage or on WorkPlace Leeds. This fails WCAG 2.1 success criterion 1.2.3 Audio Description or Media Alternative (Prerecorded.)
  3. All headings use the standard formatting of h1, h2, h3 etc to signify hierarchy but the order in which they should be used is incorrect and out of order on multiple pages. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships
  4. Some icons lack text representations for things that are implied by visuals. The menu burger and basket icons are examples of this. This fails WCAG 2.1 success criterion 1.3.3 Sensory Characteristics.
  5. Controls such as buttons should have focus states that are shown by more than just colour alone, typically using an outline. This fails WCAG 2.1 success criterion 1.4.1 Use of Color.
  6. The site features a number of noncompliant colour combinations, particularly around messaging areas, calls to action and text over imagery. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum.)
  7. Icons’ colours (mobile menu, basket, blog heart, blog tag, scroll down mouse, desktop dropdown menu arrows) lack the sufficient contrast ratio between their foreground and background colours. This fails WCAG 2.1 success criterion 1.4.11 Non-text Contrast.
  8. Some uses of ‘Find out more’, ‘Learn more’ or duplication of the content as the button on the website. These instances typically lack sufficient context to provide users with information about where the link is taking them. This fails WCAG 2.1 This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context.)
  9. Many pages only have one way to be accessed (normally content pages that are accessed solely via an index page). This fails WCAG 2.1 success criterion 2.4.5 Multiple Ways.
  10. Many buttons don’t have a visual indication that they have focus. This is a large issue for users who are reliant on keyboards for navigation. The contact form ‘I am looking to…’ is also focussed by default but this is not clear to a keyboard user and feels like they jump this section entirely. This fails WCAG 2.1 success criterion 2.4.7 Focus Visible.
  11. The main navigation is presented in one order, but the landing pages for the dropdowns are not the same. E.g. The Services dropdown has services listed in a specific order, but the Services page then lists these in a different order (and has less options). This fails WCAG 2.1 success criterion 3.2.3 Consistent Navigation.
  12. Status messages must be programmatically identifiable by assistive controls. This fails WCAG 2.1 success criterion 4.1.3 Status Messages.

Disproportionate burden

We believe that fixing the accessibility problems with some content would be disproportionate as it is visited so infrequently and in some cases not at all. As a charity we must choose carefully where we spend our time and resources and have aimed to target sections of the website that are used on a more frequent basis.

How we tested this website

We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible is.

We used a combination of our sitemap ( to identify all pages accessibility on our website and tested a sample of each page type.

We also tested a larger sample of the common pages on the website, such as Contact, Donate etc.

In February 2023, Few and Far (FEW AND FAR LTD) conducted an audit of a representative sample of pages on, from which common accessibility issues across the website were identified.

What we’re doing to improve accessibility

Following the audit conducted by the Few and Far in February 2023, departments and agencies are working to fix content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard, in line with the limited capacity and resources we have as an independent charity.

Preparation of this accessibility statement

This statement was prepared on 14 June 2023. This document has not yet been reviewed since first publication.